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Regular Features
What's NEW?
product enhancements: new features, functionality and upgrades... |
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Dear Retailer,
Multi-Channel Intelligence is Unipower Solutions' newsletter providing customers, partners and other retail professionals with the latest news from Unipower. This will typically include articles on customer case studies, product developments, company activities and achievements.
With each issue comprising a variety of news articles, editorial features, technical papers and research pieces, we also aim to provide you with additional useful information covering other influencing factors for multi-channel retailing. |
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Grey Matter choose Unipower WebStore |
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Grey Matter - reseller of business, development and technical software and books has chosen multi-channel retail software provider Unipower Solutions to develop and "significantly enhance" its site.
The e-tailer sells a range of over 30,000 software products and variants including database development tools, graphics and sound software, operating systems, programming languages, security software and publishing tools.
Read more... |
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'Multi-Channel Demand Management' seminar |
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Unipower will host and sponsor the 'Multi-Channel Demand Management' seminar at this year's ARC Retail conference.
ARC Retail has brought together a comprehensive agenda that explores the strategies deployed by some of the UK's leading retailers to increase their bottom line and retention rates in this fiercely competitive multi-channel market.
The conference includes seminars that focus on streamlining key business activities, from forecast and demand planning, through merchandising and space management to customer service and retention.
The 'Multi-Channel Demand Management' seminar offers invaluable, practical advice on how to manage the demanding role of 'multi-channel retailer' in the interests of customer conversion and retention as well as business growth and efficiency.
Read more... |
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Multi-Channel Retailing - Your Strength Or Your Weakness? |
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Unipower's vision is to help our clients continually overcome the challenges they face in a rapidly changing business environment. With Internet shopping reaching critical mass multi-channel retailing is becoming big business, however many retailers still appear to be operating disparate systems and processes for their store and other sales channels.
It's not just e-commerce that creates a challenge for retail enterprises with multi-channel sales strategies. Take for example the growth of m-commerce; the use of mobile phones for promotions and sales. It's estimated that already over 30% of leading retailers have plans to use this channel.
With each new consumer trend and technological development a new sales channel emerges. Multi-channel retailing continues to evolve well beyond the 'buzz-word' it was once perceived to be, into an integral part of retailing strategy around which highly successful business models are being developed. As new sales channels evolve retailers need to have the confidence of knowing that managing the process is as easy as plugging-in to the existing channels.
A retailer's ability to manage the vast pool of information available across such a complex business model is revealing its most competitive strength or weakness in the marketplace. How effectively and efficiently information is collected, handled and distributed is determining how well a retailer can present itself to the market and manage relationships with its customers.
The days of multiple and fragmented systems are numbered. Retailers need scalable software that seamlessly works across all sales channels which at the same time automates all of the order fulfilment process from sales through to shipping.
Unipower Retail and Unipower Enterprise have each been designed with the above in mind. Our clients can focus on attracting new customers, grow and maintain a loyal customer base and at the same time eliminate many layers of unnecessary administration.
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What's NEW? |
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Unipower Retail, which includes customer facing software for websites, PoS, Café PoS and Order Management is the perfect multi-channel solution for businesses who have experienced or who are experiencing rapid growth in one or multiple sales channels. The latest version of Unipower Retail utilises the latest Windows technology, future proofing it for years to come as it has been built around the .NET architecture throughout. As well as this, Unipower Retail uses the latest Microsoft SQL database technology providing speed, robustness and scalability - making it a solution your business can rely on.
Research suggests that customers who buy through multiple channels are the most profitable customers and our development is all geared around simplifying activities across all sales channels. So what are some of the new features in Unipower Retail version 3:
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The content, layout and look and feel can now be managed by your marketing team, who with permission can update anything from promotions and text to images. The changes can be published immediately to the live site. What's more, you don't have to be a technical expert to do this.
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Our powerful new track and trace feature in Unipower Order Managment allows your customers to track the progress of their orders, repairs, cancellations and returns online even when they are being handled by your supplier or another 3rd party. Customers can also trace the progress of goods-in-transit, giving them full visibility of the lifecyle for each transaction, whilst saving you time and money. | |
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